The Birth Specialists Privacy Policy

As technology advances and develops, our privacy policy may need changing in order to provide the best possible service to our site visitors. We would recommend that you to check to ensure that you have read our most recent policy statement when you visit one of our websites.

The Birth Specialists only collects personally identifiable information about you (i.e. your name, address etc.) through our website when voluntarily submitted by you, the visitor. Visitors may choose to submit personal information to obtain information or submit a comment. Providing personal information is up to you, our visitor. If you do not want you personal information collected, please do not submit it to us.

The Birth Specialists may use the information provided by you (together with other information we hold or obtain) to send you information and offers about our products, goods and/or services which we believe may be of interest to you. This may involve contacting you by post, email or telephone.

We also offer you an ‘opt-out’ option at any time should you wish to cease receiving e-mails or other information from us. You can opt-out by contacting us directly on 0800 848 8745 or on info@thebirthspecialists.com or click on the unsubscribe link that you will find in every email communication from us.

We do not now and will not give or sell personal information about you to third parties.

The Birth Specialist site may provide links to other web sites or resources. As we have no control over such sites and resources, we are not responsible for the availability of such external sites or resources, do not endorse and are not liable for any content, advertising, policies, products or other materials on or available from such sites.

Security measures are in place to prevent the loss, misuse or alteration of the information received from our online visitors, and to make such information as secure as possible against unauthorised access and use.

Occasionally we may collect technical information automatically when you connect to our site which is not personally identifiable. An example of this would include the type of Internet Browser or the type of computer operating system you are using or the domain name of the website from which you linked to our site.

We use cookie technology and IP addresses only to obtain non-personal information from on-line visitors to provide them with the best personalised on-line experience. To do this we do keep track of the type of browser (e.g. Internet Explorer, Netscape) and operating system (e.g. Windows, Mac) used by the visitor, and the domain name of the visitors internet service provider. We also track the total number of visitors to our site in an aggregate form to allow us to update and improve our site, keeping it fresh and interesting to the majority of our visitors; personally identifiable information is not extracted in this process. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn on cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to ALLOW COOKIES. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes as required by law
Cookie technology also helps us deliver content tailored to a visitor’s interests. You may disable cookies or set your browser to alert you when cookies are being sent. If you do disable cookies, we may be unable to optimise your visit to our site.

We use Sage Pay, separate secure payment provider which takes your credit card details and processes them for the amount on your order. We do not store your card details on our systems. The Birth Specialists Ltd website only takes your invoice, delivery address details and any details necessary to process your order . When the order is placed at our website, your name and invoice address details are passed to Sage Pay for payment processing. You enter your credit card numbers into Sage Pay’s secure site which is encrypted. We only get a payment confirmation back from Sage Pay to say your payment has been processed, we do not receive any card details.

If you want to order and you have a problem, you can call us on 0800 848 8745 and we can take your order over the phone. You can also pay by Cheque or by BACS.